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Transform Customer Feedback into Business Growth
Enterprise-grade WhatsApp-first feedback management that turns every customer interaction into reputation gold. Trusted by leading businesses across India.
Trusted by leading enterprises • Featured in
Enterprise-scale challenges require enterprise solutions
Growing companies struggle with feedback management complexity that impacts bottom-line results
Inconsistent feedback collection across multiple locations
80% variation in review rates between branches
₹2.5L monthly revenue impact
Negative reviews spread faster than you can respond
Brand reputation damage multiplies across social media
4x faster viral spread
Manual processes don't scale with business growth
Teams spend 40+ hours monthly on feedback management
40+ hours/month wasted
Fragmented data provides no actionable insights
Leadership lacks visibility into customer satisfaction trends
No data-driven decisions
Enterprise complexity demands enterprise solutions
ReviewsFlow provides the scale, security, and analytics that growing companies need to manage customer feedback effectively
One platform. Complete feedback control.
ReviewsFlow streamlines your entire feedback ecosystem into one powerful, WhatsApp-first platform
Collect on Feedback
Automated messages ask for feedback after each customer interaction
Route smartly
Happy customers go to Google Reviews, unhappy ones send you private alerts
Track & improve
Monitor review growth and customer satisfaction trends on your dashboard
Collect on Feedback
Automated messages ask for feedback after each customer interaction
Route smartly
Happy customers go to Google Reviews, unhappy ones send you private alerts
Track & improve
Monitor review growth and customer satisfaction trends on your dashboard
Measurable outcomes that drive growth
Real results from enterprises that have transformed their feedback management
more public reviews in 30 days
of unhappy customers handled privately
hours saved weekly (no manual chasing)
Results vary by business size; these are typical pilot outcomes.
Enterprise-grade WhatsApp feedback management
Purpose-built for medium to large companies that need scale, security, and sophisticated analytics
Enterprise Review Automation
Automated review collection across all customer touchpoints with intelligent routing based on sentiment analysis and business rules.
85% increase in positive reviews
Real-time Risk Management
Instant escalation of negative feedback to relevant teams with customizable workflows and SLA tracking for enterprise compliance.
65% faster issue resolution
Advanced Analytics & Reporting
Executive dashboards with multi-location insights, team performance metrics, and ROI analysis for data-driven decision making.
Complete visibility across operations
Enterprise features included
Tailored solutions for every industry
From healthcare to hospitality, enterprises choose ReviewsFlow for measurable results across diverse industries and use cases.
Healthcare
Multi-facility patient feedback management
Streamline patient satisfaction across hospitals, clinics, and diagnostic centers with HIPAA-compliant feedback collection.
Apollo Hospitals improved patient satisfaction by 23% across 15 locations
Retail
Customer experience optimization for retail chains
Transform shopping experiences across retail locations with real-time customer feedback and issue resolution.
Big Bazaar enhanced customer experience across 25 stores with 18% satisfaction increase
Hospitality
Guest satisfaction tracking for hotels & restaurants
Deliver exceptional guest experiences with automated feedback collection from check-in to check-out.
ITC Hotels achieved 27% guest satisfaction improvement across hotel chain
Automotive
Service feedback management for dealerships
Enhance customer service across dealerships with comprehensive feedback management for sales and service.
Maruti Suzuki improved service satisfaction by 21% across dealership network
Enterprise-Scale Impact Across All Industries
From single-location businesses to large enterprise chains, ReviewsFlow scales with your growth. Our industry-agnostic platform adapts to your specific business model while maintaining enterprise-grade security and compliance.
Loved by growing Indian businesses
Real transformation stories from business owners who revolutionized their online reputation
Rajesh Sharma
Sharma Salon, Delhi
"We doubled our Google reviews in just 30 days. Now new customers find us easily on Google Maps."
Enterprise pricing that scales with your business
Transparent, volume-based pricing designed for medium to large companies. No hidden fees, cancel anytime.
Up to 5 Centers
Perfect for growing enterprises
Up to 300 submissions per center, then ₹1 per additional review
- Up to 300 submissions per center
- ₹1 per additional review
- WhatsApp Business API integration
- Real-time analytics dashboard
- Advanced workflow automation
- Team collaboration tools
- Priority email & chat support
- Multi-location management
- Executive reporting suite
More than 5 Centers
For large multi-location enterprises
Volume-based pricing with dedicated enterprise support
- Unlimited centers & locations
- Volume-based discounting
- White-label solution options
- Advanced security & compliance
- 24/7 dedicated phone support
- On-premise deployment options
- Dedicated customer success manager
- Custom integrations & APIs
- SLA guarantees (99.9% uptime)
Enterprise-grade assurance
We understand enterprise requirements. That's why we provide comprehensive support and guarantees.
Enterprise Risk Alert
Poor customer feedback management can cost enterprises ₹50L+ annually in lost revenue and reputation damage
Frequently asked questions
Everything you need to know about ReviewsFlow
How does enterprise implementation work?
Our dedicated enterprise team handles the complete setup including API integrations, team training, and workflow configuration. Most enterprise clients are fully operational within 5-7 business days with our white-glove onboarding process.
What security and compliance standards do you meet?
ReviewsFlow is SOC 2 Type II certified, GDPR compliant, and follows enterprise-grade security protocols. We offer data residency options, SSO integration, and comprehensive audit trails for enterprise compliance requirements.
Can you handle our volume and scale?
Our platform is built for enterprise scale, currently processing 5M+ interactions monthly. We support unlimited locations, teams, and customer interactions with 99.9% uptime SLA and auto-scaling infrastructure.
How do integrations work with our existing systems?
We offer pre-built integrations with major CRM, helpdesk, and business intelligence platforms. Our enterprise API allows custom integrations, and our technical team provides hands-on integration support.
What kind of analytics and reporting do you provide?
Enterprise clients get executive dashboards with multi-location insights, team performance metrics, customer satisfaction trends, and ROI analysis. Custom reporting and data export options are available.
Do you support multiple languages and regions?
Yes, we support 15+ Indian languages with region-specific templates. Our platform handles multiple time zones, currencies, and local compliance requirements for pan-India operations.
What level of support do enterprise clients receive?
Enterprise clients get 24/7 priority support, dedicated customer success managers, quarterly business reviews, and direct access to our product team for feature requests and customizations.
Can we get custom features developed?
Yes, we offer custom development for enterprise clients. Our product team works with you to build specific workflows, integrations, or features that meet your unique business requirements.
Still have questions?
Our enterprise team is ready to help you get started
Ready to transform your customer feedback management?
Join 1,200+ enterprises already transforming customer feedback into business growth with ReviewsFlow.
Takes ~2 minutes. No credit card for pilot.