Refund Policy

1. Overview

TechFlow Venture Solutions Pvt Ltd ("we", "our", "us") operates the website reviewsflow.in and provides the SaaS software "ReviewsFlow". We strive to ensure customer satisfaction with our services. However, if you are not satisfied with your purchase, we offer a refund policy under certain conditions.

2. Refund Eligibility

1. Timeframe: Refund requests must be made within 7 days of the initial purchase date.
2. Charges: All refunds are subject to a 10% administrative charge.
3. Discretion: ReviewsFlow reserves the right to deny any refund request at its sole discretion.

3. Refund Process

1. Request Submission: To request a refund, contact our support team at support@techflowsolutions.in with your order details and the reason for the refund.
2. Review: Our team will review your request and may contact you for additional information.
3. Decision: We will notify you of approval or rejection within 5 business days.
4. Refund Issuance: If approved, we will process your refund to your original payment method within 10 business days, minus the 10% administrative charge.

4. Conditions for Denial

• The refund request is made after the 7-day refund period.
• There is evidence of misuse or abuse of the software.
• The refund request is deemed fraudulent or not made in good faith.

5. Contact Information